If the printer is showing a red constant light there is a software issue. A new micro SD-card might able to repair the printer's software.
Guide:
- Get a new empty micro SD-card (16GB)
- Turn off printer and lay it sideways.
- Unscrew all screws on the bottom plate.
- Press on the inserted SD-card and remove it (see photo).
- Insert the new micro SD-card.
- Screw the bottom plate on again.
- Turn on the printer.
- Leave it turned on a few hours while it downloads the software onto the new SD-card.
- The printer should show purple light while downloading.
- The printer must NOT be turned off while it's downloading the software.
If you're still having issues after trying this please contact us: contact@sculpto.dk
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